Applies to: Device identification and route selection. This guide does not establish compatibility for unlisted models.

Choose the device running your apps

Device typeExamplesWhich instructions apply?
LaptopApple MacBook; ASUS, Dell, HP or Lenovo laptopUse the exact laptop model/chip and OS.
Tablet / detachableApple iPad; Samsung Galaxy Tab; Microsoft Surface ProSeparate iPadOS, Android/DeX and Windows. A detachable keyboard does not change the OS.
DesktopMac mini, iMac, branded PC or custom PCUse the computer and its actual video-output specification; laptop charging guidance may not apply.

The screen on your desk may have another brand. Record it as the monitor; it does not determine the computer’s brand.

Find the model without sharing a serial number

On a Mac, About This Mac provides the model information; the chip variant matters. On Windows, Settings → System → About provides device details, including the model where available. Apple: identify the Mac model · Microsoft: find device model information

For a tablet, use its device-information settings or model label and compare the complete name with the manufacturer’s documentation. Keep suffixes such as FE and processor variants such as Surface SQ3. You do not need to publish a serial number, service tag or account email.

Identify the separate connection box

A dock is the box that gives the computer or tablet additional ports. Read the dock’s own underside or rear label. The power adapter may have a different model number. If you use only a cable or adapter, record that direct route instead of inventing a dock model.

A USB-C connector does not by itself establish video output or a power capability. On a desktop, identify the exact source port in the computer’s documentation before choosing an adapter. Microsoft: USB-C troubleshooting in Windows

Choose the next guide

If your model is missing, choose “not listed”. A useful result can identify the missing evidence without pretending the device has the capabilities of a similar model. The device directory now includes named Mac desktops, iPads and Surface variants with scoped direct-connection guidance. Unlisted combinations remain unconfirmed.

Sources & scope

These instructions combine published references with our proposed diagnostic sequence. This setup has not been physically tested by Connect Your Dock. Manufacturer documents can change; use the exact model and scope linked below.

How we assess evidence