Applies to: CalDigit Element Hub (Thunderbolt 4) only; host, OS, hardware revision and monitor-mode conditions still apply.

Identify this exact dock

Three downstream sockets do not create three independent native screens. The display table and host’s native count still control the result.

Match the complete model printed on the unit. Up to two displays on supported hosts. HDMI and DisplayPort screens need suitable USB-C video adapters. CalDigit Element Hub: display table and 60 W charging

Which port is for what?

ConnectionLabel or purpose
ComputerComputer port
Displays / accessoriesThree downstream Thunderbolt ports
USB-AData accessories, not native video outputs

This is a functional port reference, not a drawing of the physical socket positions. Follow the labels on your unit. CalDigit Element Hub: display table and 60 W charging

Before connecting

Up to 60 W host charging. The 150 W supply also powers hub functions and peripherals.

Use the intended powered-dock setup and host cable. Record each monitor’s input, resolution and refresh rate. Keep those requirements separate from the dock’s total port count.

Bring the desk up one screen at a time

  1. Connect the specified power supply to the dock.
  2. Connect the laptop using usb-c-shaped port marked computer.
  3. Attach one screen on a listed video path and select its wired input.
  4. Confirm the operating system recognizes that screen before adding another supported screen.
  5. Select the required modes and an extended desktop where supported. Check charging, reconnecting and your essential applications.

A useful check when something fails

Connect one screen using a confirmed video-capable cable. Add the second to another downstream port only after checking the host. A charge-only USB-C lead can power a device while providing no picture.

Change one part of the arrangement at a time. Keep a note of the working monitor, cable and port so you can reproduce the result. If the remaining requirement has no documented answer, ask the manufacturer about the exact models instead of assuming the entire dock is defective.

Is it worth buying or replacing?

Add the cost of the required video adapters to the hub price. A laptop that requires more than 60 W may need its normal charger as well. Compact size is useful only if the full cable and charging arrangement suits the desk.

Use the setup checklist to compare complete arrangements, including any adapters and separate charger. The evidence here is documentation-based; Connect Your Dock has not physically tested this desk.

Sources & scope

These instructions combine published references with our proposed diagnostic sequence. This setup has not been physically tested by Connect Your Dock. Manufacturer documents can change; use the exact model and scope linked below.

How we assess evidence