Applies to: USB-C Dock G5 compared with Thunderbolt Dock G4 using the 120 W supply. The 280 W combo variant is separate.
Compare the requirement, not the generation number
| Question | G5 | G4 with 120 W supply |
|---|---|---|
| Connection | USB-C dock; verify exact listed host | Thunderbolt dock; verify host and fallback behavior |
| Video sockets | HDMI and DisplayPort paths | HDMI, DisplayPort and USB-C/Thunderbolt video paths |
| Charging decision | Confirm delivered power and laptop requirement | Up to 100 W host power; 120 W is the supply rating |
| Evidence to look for | Model list plus combined display table | Exact host support plus display/DSC and management conditions |
HP: USB-C Dock G5 datasheet, July 2020, compatibility on page 2 · HP Thunderbolt G4 Dock data sheet and variant notes
A useful example: EliteBook 840 G8
HP’s reviewed G8 SKU sheet lists both products. That gives you a supported-model starting point, but the actual screens still decide whether a change is useful. If both screens already extend at the required modes and charging is adequate, a replacement has no established benefit for that requirement. HP: EliteBook 840 G8 5Z5B5EA specifications and listed docking accessories
Before buying a used G4
- Identify the 120 W supply and intended host cable; do not confuse it with the workstation combo version.
- Write down each monitor’s mode and planned output socket.
- Check any required HP wake, network or management functions for the exact laptop.
- Include missing power supplies, host cables and video adapters in the total purchase cost.
Troubleshoot before replacing
Try one known-good display path and then add the second screen. If the issue follows one cable or input, buying a new dock may leave the cause unchanged. Start with a missing-picture check or check slow charging.
Sources & scope
These instructions combine published references with our proposed diagnostic sequence. This setup has not been physically tested by Connect Your Dock. Manufacturer documents can change; use the exact model and scope linked below.
- HP: USB-C Dock G5 datasheet, July 2020, compatibility on page 2
- HP Thunderbolt G4 Dock data sheet and variant notes
- HP: EliteBook 840 G8 5Z5B5EA specifications and listed docking accessories